P.O. Box 1319   •    104 White Avenue    •    Bragg Creek    Alberta    •     T0L 0K0   •    403 835 6032   •    info@riversidechateau.com


Reservation and Cancellation

1. Reservation
In order to make a reservation please submit a filled out “ON-LINE RESERVATION REQUEST” form; scroll below to access the form.

Note: Your reservation is not completed until we contact you within 24h for your credit card information in order to process the 50% deposit. The reservation confirmation e-mail will be sent to you once the deposit is charged.

2. Cancellation Policy

  • the 50% deposit paid by the credit card at time of reservation is non-refundable;
           - deposit is retained for future stay should cancellation made >14 days prior to scheduled arrival*
            * deposit retained for one year only; admin $25.00 fee, adjustment for current prices and credit card transaction fee will apply

        ; - deposit is forfeited should the cancellation be made less than 14 days prior to scheduled arrival
          - should your reservation be for one night only; any cancellation on the arriving date or no-show results in non-refundable full night rate payment.

3. Any charges related to disclosed/undisclosed damages, are automatically charged to guest credit card;

ON-LINE RESERVATION REQUEST

Should you like to request a RESERVATION or enquire about availability, please completely fill in the following form and we will get back to you within 24 hours.
Note that all fields with asterisks (*) must be filled in before you can send the form.

Click here for rates & rules


If you agree with our cancellation and house rules policies please submit the reservation.

 

P.O. Box 1319   •    104 White Avenue    •    Bragg Creek    Alberta    •     T0L 0K0   •    403 835 6032   •    info@riversidechateau.com