P.O. Box 1319   •    104 White Avenue    •    Bragg Creek    Alberta    •     T0L 0K0   •    403 835 6032   •    info@riversidechateau.com


Reservation and Cancellation

1. Reservation
In order to make a reservation please submit a filled out “ON-LINE RESERVATION REQUEST” form; scroll below to access the form.

Note: Your reservation is not completed until we contact you within 24h for your credit card information in order to process the 50% deposit. The reservation confirmation e-mail will be sent to you once the deposit is charged.

2. Cancellation Policy

  • the 50% deposit paid by the credit card at time of reservation is non-refundable;
           - deposit retained for future stay* if cancellation made >14 days prior to scheduled arrival
           - deposit is lost if cancellation made <14 days prior to scheduled arrival
           * adjustment for current prices will apply
  • Cancellation or Change to reservation – $50 admin. charge + credit card trans. fees;

3. Remaining 50% charge paid on arrival (VISA/MC/Interac)

4. Any charges related to disclosed/undisclosed damages,are automatically charged to guest credit card;

ON-LINE RESERVATION REQUEST

Should you like to request a RESERVATION or enquire about availability, please completely fill in the following form and we will get back to you within 24 hours.
Note that all fields with asterisks (*) must be filled in before you can send the form.

Click here for rates & rules


If you agree with our cancellation and house rules policies please submit the reservation.

 

P.O. Box 1319   •    104 White Avenue    •    Bragg Creek    Alberta    •     T0L 0K0   •    403 835 6032   •    info@riversidechateau.com